Isn’t it frustrating when you are put on hold by customer service executives? When you need an issue resolved quickly but it takes hours to find a reachable customer support number. We know how it feels. While companies today are investing a significant amount in their customer support staff, there’s still room for improvement.
Many companies have also included virtual assistants to assist users in their resolution journey. Additionally, the chat option is also being widely used by many service providers. The Airtel Thanks app’s help section utilizes the chat option effectively.
We will talk more about the same in this article.
The seamless Help section in the Airtel Thanks app
The Airtel Thanks app is a recharge and UPI payment app. However, it packs many other diverse features. Some may even call it a super app! The app allows users to recharge their prepaid numbers and DTH, pay …